Lemon Glass is dedicated to providing premium quality timber and aluminium doors and windows to enhance your property. The doors can be solid wood, or partly glazed. As with our windows, they can be single glazed, double glazed or even triple glazed.
We only buy our core products from carefully-selected, reputable manufacturers in Italy, France, Germany and Poland to guarantee that your windows and doors will look great and protect you from weather, pollution, noise and intruders.
Most of our clients have some idea of what they want, but only when they’ve had the benefit of a consultation with one of our customer service experts were they able to make a truly informed choice.
We’ll guide you through the options, give you a clear quotation, and supply and install your windows and/or doors, leaving you delighted.
For details of our process, visit the HOW WE WORK page.
Our industry has not enjoyed the best of reputations in the past, so from the day we set up our business, we were determined to show that we were honest, decent, transparent and professional in every aspect of the process, including
We are committed to making Lemon Glass the very best local provider of quality windows and doors, so please tell us if you have any concerns, queries or complaints. We’ll always strive to deal with them positively and promptly.
You can contact Lemon Glass today on 01727 532011 or
Before we provide any quotation, we arrange an initial site visit and ask for any supporting drawings, window schedules and details of your preferences and requirements.
If you are unsure of the product you are looking for, we will assess the style of your property, your individual needs and your budget in order to give you the best advice, the most appropriate recommendations and the most competitive price!
We will provide a clear, detailed quotation that meets your requirements, and also suggest any options that will help you to obtain better performance, improve the aesthetics and give you better overall value (i.e. designing out any unnecessary costs based on the original specification). Our estimators are always available to discuss the quotation in detail to allow you to review and develop the specification and, if required, we can provide test data and timber samples to support the quote.
Once you are happy with our quote, we will conduct a site survey which will enable us to supply and install exactly the right products, manufactured to precise dimensions and specifications.
You’ll receive detailed documentation which will include clear, easy to understand product descriptions. We will confirm all details of the order with you to make sure everything we fully understand your requirements, and only then will we ask for your authorisation to proceed to manufacture.
Once the production drawings and approval document are signed-off, we will progress to manufacture your products, and the lead time for most items is 6-8 weeks depending on your order.
We will organise installation at a convenient for you time and keep you up-to-date during the lead time and throughout the course of the installation phase.
Once completed, we will register a guarantee for all products, and provide supporting maintenance guidance. In the unlikely event of a problem, we will carry out the necessary remedial work in accordance with our product guarantees.
